Terayon TJ 411 Installation Manual

1, PN 8500206 REV A Terayon DOCSIS Modem Installation Guide Models: TJ 411 TJ 411E READY CABLE RECV SEND ENET USB POWER 2952 Bunker Hill Lane Santa Clara, CA 95054 www.terayon.com …

17, Terayon TJ 411 Troubleshooting TJ 411 DOCSIS Cable Modem Installation Guide 15 to the modem, call your cable company to verify whether or not a weak signal may be the problem. Problem: The power on my modem goes on and off sporadically. The Cable light never stops blinking…

11, Terayon TJ 411 Connecting the Modem TJ 411 DOCSIS Cable Modem Installation Guide 9 Figure 7 Connecting the Ethernet Cable to the NIC 10 BASE-T ETHERNET CABLE FROM MODEM ETHERNET PORT ETHERNET PORT PC TOWER REAR VIEW ETHERNET INTERFACE CARD …

6, Terayon TJ 411 Connecting the Modem 4 TJ 411 DOCSIS Cable Modem Installation Guide INSTALLING THE MODEM Connecting the Modem To install your new cable modem, perform the following procedures in order. Modem Connectors Before you begin installing your new cable modem, take a m…

2, Terayon TJ 411 Table of Contents Modem Intallation Guide Table of Contents Congratulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 …

8, Connecting the Modem 6 TJ 411 DOCSIS Cable Modem Installation Guide Connecting the Power Adapter to the Modem Power for your cable modem is generated by the Power Adapter unit that comes with the modem. The Power Adapter shipped with your TJ 411 or 411E modem is one of…

19, Warranty TJ 411 DOCSIS Cable Modem Installation Guide 17 WARRANTY Warranty Terayon warrants that for a period of three (3) years from the date of purchase from Terayon or an authorized reseller the product will be free from defects in material and workmanship under norma…

7, Connecting the Modem TJ 411 DOCSIS Cable Modem Installation Guide 5 Connecting the Coaxial Cable to the Modem To connect your new cable modem to the coaxial cable, do the following: 1. Remove your new cable modem from its box and place it near your computer. 2. Locate…

9, Connecting the Modem TJ 411 DOCSIS Cable Modem Installation Guide 7 Connecting the Modem to your PC In order for your computer to communicate with your new modem and the Inter- net, it must be equipped with a network interface. Today’s computers are typically equipped…

15, Connecting the Modem TJ 411 DOCSIS Cable Modem Installation Guide 13 Reading Your Modem Lights The indicator LEDs on the front panel of the TJ 411 or 411E cable modem tell you what’s happening during modem initialization and communications sessions. The table below…

18, Terayon TJ 411 Technical Support and General Inquires 16 TJ 411 DOCSIS Cable Modem Installation Guide TECHNICAL SUPPORT Technical Support and General Inquires Welcome to Terayon DOCSIS Cable Modem Support. Terayon provides service and support in the following ways: E-mail Support T…

16, Troubleshooting 14 TJ 411 DOCSIS Cable Modem Installation Guide TROUBLESHOOTING Troubleshooting Problem: I cannot access my E-mail or Internet Service. Possible solution: Check all connections. Make sure the cable line is securely connected to the cable jack on the …

13, Connecting the Modem TJ 411 DOCSIS Cable Modem Installation Guide 11 3. Insert the USB cable “A” connector into the computer USB Serial port on the back of your computer as shown in Figure 10. NOTE: Your computer may be a desktop model or a tower model in which case it …

14, Connecting the Modem 12 TJ 411 DOCSIS Cable Modem Installation Guide Starting the Modem To start operating your new TJ 411 or 411E cable modem, do the following: 1. Power on your computer and wait until it completes the boot-up process. 2. Plug the Power Adaptor power cord into…

5, Getting Started TJ 411 DOCSIS Cable Modem Installation Guide 3 System Requirements Before you begin installing your new cable modem, make sure your computer system has the following hardware and software. NOTE: Computers using Windows 95, NT 4.0, or a Macintosh operating s…

10, Terayon TJ 411 Connecting the Modem 8 TJ 411 DOCSIS Cable Modem Installation Guide Connecting the 10 Base-T Ethernet Cable To connect the 10 Base-T Ethernet cable, follow these steps: 1. Retrieve the 10 Base-T Ethernet cable from the box the modem came in. Use Figure 1 on page 2 t…